Datenschutzerklärung
Privacy Policy for an Online Shop (GDPR-Compliant Template)
Note: This template serves as a general example for an English-language online shop operating within the EU. It does not replace legal advice. Services such as payment providers, analytics tools, newsletter systems, or tracking technologies must be adapted to match the actual tools used on your website.
Privacy Policy
1. Controller
The controller responsible for data processing on this website is:
[Company Name]
[Full Name / Business Name]
[Address]
[ZIP Code City]
[Country]
Email: [Email Address]
Phone: [Phone Number]
2. General Information About Data Processing
Protecting your personal data is very important to us. We process your data exclusively in accordance with the applicable legal regulations, especially the General Data Protection Regulation (GDPR).
Personal data is processed only to the extent necessary to provide a functional website, process orders, and deliver our services.
3. Collection and Storage of Personal Data
a) When Visiting the Website
When you access our website, information is automatically transmitted by your browser to our server and temporarily stored in log files.
The following data may be collected:
IP address
Date and time of access
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing device
This data is processed to ensure a smooth connection to the website and to maintain system security.
Legal basis: Article 6(1)(f) GDPR.
b) When Placing an Order
When you place an order in our online shop, we process the following personal data:
First and last name
Billing and shipping address
Email address
Phone number
Payment information
Order details
The processing is carried out for the purpose of fulfilling the contract and delivering the ordered goods.
Legal basis: Article 6(1)(b) GDPR.
c) Customer Account
If you create a customer account, the data you provide will be stored to simplify future orders.
Legal basis: Article 6(1)(b) GDPR.
You may request deletion of your customer account at any time.
4. Payment Providers
To process payments, payment data may be transferred to the selected payment service provider.
Depending on the payment method used, these providers may include:
PayPal
Stripe
Klarna
Credit card providers
Banks
The processing is carried out for payment processing purposes.
Legal basis: Article 6(1)(b) GDPR.
Example: PayPal
If payment is made via PayPal, payment processing is handled by:
PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.
Further information:
https://www.paypal.com/privacy
5. Shipping Providers
To deliver your order, required data may be transferred to shipping service providers.
Examples include:
DHL
DPD
GLS
UPS
Austrian Post
Typically transferred data includes:
Name
Delivery address
Email address or phone number (if required)
Legal basis: Article 6(1)(b) GDPR.
6. Contact Form and Email Contact
If you contact us via contact form or email, the information you provide will be stored for the purpose of processing your inquiry.
Your data will not be shared without your consent